Reservations

Terms of Use

17% taxes and service charges apply on above rates.

“This website accepts payments in (OMR) only. Please note that neither Aitken Spence Hotel Managements (Pvt) Ltd nor the Hotel owning Company it represents on this website, will be liable for any exchange rate losses/gain due to any transactions/refunds processed irrespective of customer’s credit/debit card currency.”

 

Cancellation / No Show Policy:

  • Full refunds available on cancellations received 2 day prior to the date of arrival.
  • However, please note that the Transaction Fee is non-refundable under any circumstances.
  • In the event you do not utilize your reservation (no-show) or fail to cancel prior to the stipulated time period, there will be no refund granted.
  • For cancellations within the stipulated time period, please contact us via email  – om@aitkenspence.lk.
  • Check In / Check Out Time: 13.00 hrs
  • Early check in or late check out can be allowed, subject to availability and will be charged.

Child Policy:

  • Infants 0 – 2yrs / Free of charge
  • Children above 12yrs will be billed as adults